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Shipping & Returns

We are committed to 100% customer satisfaction.
We accept returns and offer JOYN credit or exchange on any product that is damaged or did not fully meet the product description listed at joynindia.com.
JOYN credit includes the full cost of the bag purchased (not including shipping).
Exchanges can be made within 30 days of the original ship date of your purchase.
To exchange your item please email: 
Exchanges take 1-2 business days for processing and 7-10 days for shipping.  The item must be in original condition with tags and invoice.   
Send to:
710 E Main Street
Siloam Springs, AR   72761